Privacy Policy
Last Updated: February 24, 2025
Welcome to Fluener! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application. By using Fluener, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
Account Information: When you create an account, we collect your name, email address, username, and password.
Profile Information: You may provide additional information such as your profile picture, language preferences, and learning goals.
Payment Information: If you purchase a subscription, we collect payment details through our secure payment processor.
1.2 Usage Data
We collect data about your language learning progress, device information, and log data to improve our services.
1.3 Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyze usage patterns.
2. How We Use Your Information
We use your information to:
• Provide and improve Fluener
• Personalize your learning experience
• Process payments and manage subscriptions
• Communicate updates and support
• Monitor usage and enhance functionality
• Enforce terms and protect security
3. How We Share Your Information
We do not sell your personal information. We may share information with:
• Service Providers: Third parties who assist with hosting, payment processing, and analytics
• Legal Compliance: When required by law
• Business Transfers: In case of merger or acquisition
4. Data Security
We implement industry-standard security measures to protect your information. Payment processing is handled securely.
5. Your Rights
Access and Update: Manage your information through account settings
Data Deletion: Request deletion by contacting support@fluener.com
Opt-Out: Unsubscribe from promotional emails
6. Children's Privacy
Fluener is not intended for children under 13. We do not knowingly collect information from children under 13.
7. International Users
Your information may be transferred to and processed in countries with different data protection laws.
8. Changes to This Policy
We may update this Privacy Policy. Material changes will be communicated via email or the app.
9. Contact Us
For questions about this Privacy Policy, contact us at: support@fluener.com