Privacy Policy

Last Updated: February 24, 2025


Welcome to Fluener! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application. By using Fluener, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

Account Information: When you create an account, we collect your name, email address, username, and password.
Profile Information: You may provide additional information such as your profile picture, language preferences, and learning goals.
Payment Information: If you purchase a subscription, we collect payment details through our secure payment processor.

1.2 Usage Data

We collect data about your language learning progress, device information, and log data to improve our services.

1.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns.

2. How We Use Your Information

We use your information to:
• Provide and improve Fluener
• Personalize your learning experience
• Process payments and manage subscriptions
• Communicate updates and support
• Monitor usage and enhance functionality
• Enforce terms and protect security

3. How We Share Your Information

We do not sell your personal information. We may share information with:
Service Providers: Third parties who assist with hosting, payment processing, and analytics
Legal Compliance: When required by law
Business Transfers: In case of merger or acquisition

4. Data Security

We implement industry-standard security measures to protect your information. Payment processing is handled securely.

5. Your Rights

Access and Update: Manage your information through account settings
Data Deletion: Request deletion by contacting support@fluener.com
Opt-Out: Unsubscribe from promotional emails

6. Children's Privacy

Fluener is not intended for children under 13. We do not knowingly collect information from children under 13.

7. International Users

Your information may be transferred to and processed in countries with different data protection laws.

8. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated via email or the app.

9. Contact Us

For questions about this Privacy Policy, contact us at: support@fluener.com